Customer Service

 

Phone hours are Monday through Friday, 8am to 5pm Eastern.

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You may email us anytime and the first available person will contact you during regular business hours.



(EDT) email: info@stormstegalpacas.com

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If you need to contact us by regular mail, please send it to:

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Corporate Office (not farm location):

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Stormsteg Alpacas & Fiber Farm

P.O. Box 623

Lincolnville, ME 04849

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Order Tracking

 

We partner with UPS and FedEx for shipping and logistics services. When packages are sent from our warehouse, you will be notified via email with tracking information included.



To track your package, simply log onto FedEx or UPS to confirm arrival day/time.

 

Should you require additional assistance, please contact us at:

(EDT) email: shipping@stormstegalpacas.com